Katun Europe Introduces CTS Professional Services and Support, Plus KDFM Explorer™
Growing Used Machine Portfolio and Direct-to-End-User Options are Also Included in New Range of Products and Services.
Gorinchem, The Netherlands – (July 2018) – Katun® Corporation, one of the world’s leading alternative suppliers to the office equipment industry, has recently introduced several new products and services that enable office equipment dealers to streamline their operations while increasing efficiency and profitability.
Katun’s newly introduced CTS Professional Services and Support offers training seminars, technical workshops, roadshows, sales seminars and MPS training that cover a broad range of topics and objectives, including machine maintenance, product rebuilding, refurbishment, operations, and more. Katun’s OEM-trained CTS (Customer Technical Services) managers bring a wealth of knowledge and decades of expertise to your dealership, to your customers’ locations, or over the phone.
Katun is launching a new Katun Dealer Fleet Management product, KDFM eXplorer™. KDFM eXplorer™ is a secure way to make data always interactive using a multi-platform device collecting agent, either embedded on the device or running within the operating system. eXplorer includes full access to HP Smart Device Services, powered by MPS Monitor, to help technical staff in online diagnosis and device maintenance.
Katun has also expanded direct-to-end-user delivery options, including Katun’s popular Automated Toner Fulfillment program, enabling dealers to reduce their inventory and related costs by having Katun products delivered directly to customers.
Hardware has become an increasingly important part of Katun’s product portfolio, as Katun Certified remanufactured HP printers are now available via Katun’s online catalogue (www.katun.com/kolc) and through the Katun Marketplace at www.katunmarketplace.com. Katun Marketplace also offers imaging professionals the opportunity to buy and sell imaging equipment and to connect with office equipment dealers and distributors throughout Europe.
Katun products may be ordered by EDI, phone, email, or via the Katun Online Catalogue – the one-stop Internet resource that allows registered customers to locate and order thousands of Katun products while viewing real-time information about their orders and accounts. Customers can access the Katun Online Catalogue, or find Katun customer service contact information, at www.katun.com/eu.
About Katun Corporation
Headquartered in Minneapolis, Katun Corporation is one of the world’s leading suppliers of OEM-compatible imaging supplies, photoreceptors, fuser rollers, parts and other products and services for printers, copiers and MFPs. With 39 years of imaging industry expertise, Katun serves more than 10,000 customers worldwide. For more information, visit Katun online at www.katun.com/eu