Unsurpassed Quality is the Legacy of Our Value Proposition
Katun has a well-deserved reputation for providing the highest quality supplies and parts in the imaging industry. More than any other factor, our dedication to quality separates Katun from other companies seeking to become your alternative parts-and-supplies partner, and enables us to provide you with unsurpassed levels of quality and consistency. We back our products with a no-risk warranty that offers the choice of credit or replacement. These high quality products are the result of three key factors: our lab, our processes and our people.
Quality Standards and Processes
Our thorough and exacting product development process includes detailed product analysis, comprehensive lab evaluation, field testing and ongoing product support.
Katun’s research and development annex, located at our world headquarters in Minneapolis, Minnesota, features over 550 different OEM printers, copiers, MFPs and other office equipment, as well as a comprehensive range of test and diagnostic equipment.
Dozens of Katun employees worldwide are directly engaged in Product Development, Technical Operations, Engineering Support and Quality Assurance.
Each Katun brand is established with a promise to deliver quality products that meet or exceed the expectations of our customers and their end-users. Combining that level of quality with significant cost savings is how we provide dealers with great value. Whether it’s a Katun Performance™, Katun® Business Color, Media Sciences® or Katun Access™ product, customers know that Katun’s commitment to quality will never be compromised.